Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Guarantee

  • Our customer support Department is working round–the–clock to reply to all your service tickets. Every single ticket you post to us is going to be responded to within up to one hour. If your problem demands some help from an admin, we are going to send the ticket to the person in charge and will let you know that the problem is being resolved.

  • Top quality support service
  • Expert Customer Assist Service

  • We offer round the clock tech support through a lightning fast ticketing system built into your Control Panel. You can e–mail us all the time about any of the packages that come pre–configured on your virtual server, such as the desired Linux OS version, the server administration panel and our custom produced Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Web Site Control Panel that is provided at no cost with your VPS includes an internal article base. You can find a selection of comprehensive how–to posts and an array of step by step video guides that present all the basic website management responsibilities. You can gain access to them by clicking on the Help or Video keys in the right corner of each Control Panel section.