Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance team is trained to shortly deal with all of our shared hosting packages users’ requests and information requests. Through our ticket system, it’s possible to post your question and a support team representative will, no doubt return to you within max 60 minutes. In reality, practice has proved that the typical reaction time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any concern you may have associated with 1 2 3 Free domain .com’s offerings. We’ve employees present on a regular basis to provide you with guidance at any time when needed. You’ll be able to the ticket system or drop an e–mail anytime, or pick up the phone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives a huge practical knowledge base which is incorporated into all sections. In each area, you’ll find a Help press button which will load for you a list of step–by–step tutorials on how to use a certain element or conduct a specific action. Moreover, we have generated guide films allowing you to get a better idea of the Control Panel’s interface.