Phone Support in Shared Hosting
In case you decide to buy one of our shared hosting packages, you can talk with our customer support crew via phone for 14 hrs every day. We can help you select the best package for your sites since we realize that it's better to discuss such matters with a live person. If you already have an account, we're able to assist you with all your sales/billing questions and general matters, even with some tech problems which do not require too much time or escalation to a system administrator as it will be more convenient to open a ticket for time-consuming problems in order to have the correspondence in a single place. We now have phone numbers in the United States of America, the UK and Australia, so you'll be able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Hosting
Any time you need additional information about the semi-dedicated hosting packages that we offer, you will be able to call some of the three support phone lines that we have across the globe - in the U.S.A., the UK and Australia. In this way, you have the option to check ahead of time if our solutions will be appropriate for your sites. If you are already our client and you own a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours a day about any kind of billing or common queries. For strictly tech issues you can use our ticketing system and communicate with our technical support as someissues just require additional time to be solved, still we will help you over the phone with countless minor tech problems as well, saving you time and efforts.