If your hosting provider supplies live chat support, you'll be able to talk with an agent in real-time and learn helpful info or get an issue resolved in a very timely manner. The advantage of using chat rather than calling to talk with a live person is that you'll need just a computer with web access, so that you will not pay any fees when you're in a different state or country. What's more, it'll be easier to copy and paste data such as domain names, usernames or error messages i.e. details that are sometimes difficult to share with the other side over the phone. The real-time chat is also a much faster option to contact the hosting supplier's support team as compared to using a ticketing system. Last, but not least, in case some trouble requires a little more time to be resolved, you can do something else while you wait for support on the live chat, therefore you won't waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Shared Hosting

As part of the support services that we offer for all of our shared hosting packages, you will find live chat support that is online each and every day, even on holidays. You will be able to contact us no matter if you already have an account or not, since we will assist you with almost anything, ranging from providing you with common information regarding our solutions if you aren't our customer yet and you are interested in purchasing one of the plans, to helping you with creating an e-mail account in an e-mail client. A part of the issues are more technical and time-consuming, which means that you will need to use the ticketing system which is integrated in our Hepsia web hosting Control Panel, but we can save you time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we offer with all our semi-dedicated hosting packages, you will be able to find the answers for any questions you may have or have lots of issues dealt with rapidly. Our service is accessible every single day, therefore you will be able to get in touch with a representative even on weekends and holidays. In the event that you're not sure which plan would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you can join the live chat prior to purchasing anything. If you're a current customer, you're able to obtain more information about billing issues, account settings as well as a variety of common tech problems you may encounter, for instance when you can't install an email account in a client on your computer system. Our live chat will save you lots of time regardless where you are or when you get in touch with us.