Extensive Online Documentation in Shared Hosting
If you have bought your very first shared hosting account from our company or have moved your site over to us, you’ll grow used to our platform and our custom-built Hepsia Control Panel in no time thanks to the fact that we have compiled an extensive online knowledge base where you can find all the information that you could ever need – both general info regarding the service as a whole and more specific info about the different functions that you can use and the problems that you could experience. The articles themselves are available in 2 places. The entire article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section too. You can become aware of how to accomplish more or less everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles include exhaustive instructions, so you won’t ever get disorientated due to an unclear text. Of course, if you have a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can get in touch with our support staff members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers feature an extensive online article library where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it based on the feedback that we’ve collected from our customers through the years and, as a consequence, our articles tackle particular problems that you could stumble upon and offer the very best way to resolve them, for instance getting an HTTP 500 error message or being unable to send email messages from your personal computer although you have the correct outgoing mail server settings. The articles are available in each section of the Control Panel and you can browse them at any given time. They can help you enlarge your knowledge not only about our services, but also about the web hosting field in general, as they feature step-by-step guides and general information such as what file permissions or cron jobs are.